The courier your order is shipped with will be selected by our warehouse based on the best option available, which are; USPS Ground Advantage (Tracking Available) , USPS Priority Mail.
Standard delivery - $5.00 USD
International Shipping:
- We do not offer international shipping at the moment
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track your order using the provided tracking number on our website or through the carrier's website.
Shipping Delays:
- While we strive to ensure timely delivery of all orders, please understand that shipping delays may occur due to unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier delays.
- In the event of a significant delay, we will notify you via email or phone with updates on your order status.
Incomplete or Incorrect Addresses:
- Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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If you discover that you've provided an incorrect shipping address, please promptly cancel your order. Then, proceed to place a new order with the correct shipping address. Additionally, please reach out to us immediately to update your shipping information. We'll gladly assist you in ensuring your order reaches the correct destination. Additional charges may apply for re-routing or re-shipping of orders due to address errors.
Lost or Stolen Packages:
- We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
- If you believe your package has been lost or stolen, please contact the carrier directly to file a claim. We will assist you in any way we can to resolve the issue.
Returns and Exchanges:
- Please refer to our returns and exchanges policy for information on returning or exchanging items purchased from V I T A L E.
Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at [Your Contact Information].
By placing an order with V I T A L E, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and thank you for choosing us for your clothing needs!
If you have any questions, please contact us at support@ordervitale.com
